Introduction: Mobile lost complaint letter to Police with Sample formats
Losing your mobile phone can be stressful—not just because of the financial value, but also because of the sensitive personal data stored in it. When this happens, one of the most responsible steps you can take is to file a mobile lost complaint letter to the police.
This article provides a complete guide on how to write such a complaint letter. It also explains the procedure, documents required, and shares sample formats of mobile lost complaint letters for different situations such as during travel or train journeys.
Filing a police complaint not only helps in recovering your phone (if found) but also safeguards you from misuse of your personal information. In many cases, telecom companies or insurance providers will ask for a police report or complaint number for further processing.
When and Why You Should File a Mobile Lost Complaint Letter
Losing a mobile phone can occur in different scenarios—while traveling, at public events, during local transit, or even inside a store or office. Whether you suspect theft or accidental loss, it’s essential to file a report.
Here’s why filing a complaint is crucial:
- To prevent misuse of personal data and digital identities
- To safeguard financial and social media accounts linked to the phone
- To help the police track or block the IMEI number
- To meet legal requirements for SIM card re-issuance or insurance claims
- To ensure you are not held responsible for any illegal use of the lost device
Where to File the Complaint?
You should file the complaint at the nearest police station to the place where the mobile was lost. In some cities, you can also register it online through the city police website or state cybercrime portals.
There are two types of police records you can file:
- Daily Dairy Report (D.D.R.): Used for non-cognizable cases like loss or misplacement
- First Information Report (F.I.R.): Used when theft or a criminal act is suspected
Generally, in case of a lost phone (without theft), a D.D.R. is sufficient.
Documents Required
To file a mobile lost complaint, you’ll need:
- A written complaint letter
- A photocopy of the mobile purchase bill
- IMEI number (usually printed on the box or invoice)
- ID proof (Aadhar card, voter ID, etc.)
- Any additional evidence if available (location history, photos)
Format 1: Mobile Lost Complaint Letter During Traveling
This sample can be used when your mobile phone is lost while walking, driving, or traveling by public transport.
From,
X.Y.Z (Applicant Name)
House No. / Street Address
City, State – PIN
Mobile: 0123456789
Email: your.email(@)example.com
Date: DD/MM/YYYY
To,
The Police Officer In-charge
[Regional Police Station Name]
City, State
Subject: Loss of My Mobile Phone (Model: _____, Number: _______)
Respected Sir/Madam,
I would like to report that I lost my mobile phone while traveling from [Place A] to [Place B] on [Date]. The phone is a [Make and Model], bearing IMEI Number: __________ and mobile number: ____________.
I suspect that it was misplaced during my journey via [bus/train/auto/taxi/on foot], and despite my efforts, I have been unable to locate it. I am deeply concerned that it might fall into the wrong hands.
For your reference, I am attaching:
- Copy of the mobile purchase invoice
- A copy of my identity proof
- IMEI number and model details
I kindly request you to register my complaint and issue a report for the same. I would be grateful for any help in recovering the device or blocking its IMEI number.
Thanking you in anticipation.
Sincerely,
[Your Full Name]
Format 2: Mobile Lost Complaint Letter During Train Journey
Use this format if your phone was lost while traveling by train.
Date: DD/MM/YYYY
From,
X.Y.Z (Your Name)
Complete Address
Phone: 0123456789
Email: your.email(@)example.com
To,
The Senior Inspector of Police
[Railway Police Station Name]
Railway Division, City
Subject: Complaint Regarding Lost Mobile Phone During Train Journey
Sir/Madam,
I would like to report the loss of my mobile phone that occurred during my train journey on [Date]. I was traveling from [Boarding Station] to [Destination Station] by [Train Name/Number]. I boarded the train at around [Time] from [Station], and upon deboarding at [Ending Station], I realized my phone was missing.
My phone details are as follows:
- Brand/Model: ____________
- IMEI Number: ____________
- Mobile Number: ____________
- Dual SIM Numbers (if any): ____________
Despite thorough efforts to search the area, I could not retrieve the device. Hence, I am submitting this formal complaint to request necessary action. I have attached the copy of the purchase invoice containing the IMEI details and a copy of my identity proof for your reference.
I request you to kindly register this complaint and provide me with a copy of the acknowledgment, which I may require for further procedures.
Thanking you in advance.
Yours faithfully,
[Your Name]
Sample Online Complaint Format (If Filing on Cybercrime or State Portal)
Online Form Fields:
- Name
- Email and Phone Number
- Incident Date and Time
- Location of Loss
- Device Model and Brand
- IMEI Number
- Brief Description of Incident
Sample Text (Online Portal Submission)
I am reporting the loss of my mobile phone (Brand: Samsung Galaxy A32) with IMEI Number ____________ and mobile number ____________ while I was traveling from Delhi to Ghaziabad on 12th July 2024 at around 4:30 PM by Metro. I believe I misplaced it inside the coach and have been unable to locate it despite repeated attempts.
Request you to kindly acknowledge and issue a complaint reference number. I have attached the purchase invoice and my identity proof for your consideration.
What to Do After Filing the Complaint?
- Get a copy of the police acknowledgment – D.D.R. or F.I.R. number.
- Block the SIM card by contacting your mobile service provider.
- Report the IMEI number to the Central Equipment Identity Register (CEIR) portal (https://www.ceir.gov.in/)
- Inform your workplace or contacts to prevent misuse if sensitive data is present.
- If insured, submit the police report to claim reimbursement.
Tips for Writing a Mobile Lost Complaint Letter
- Always mention accurate details: date, time, train name (if applicable), and contact numbers.
- Attach all supporting documents including ID proof and purchase bill.
- Use a respectful tone throughout.
- Request action clearly: e.g., request for IMEI blocking, acknowledgment of report, or investigation.
- Keep a copy of the letter and the acknowledgment slip for your records.
Conclusion
Writing a proper mobile lost complaint letter to police is a critical step in protecting your device and data. Whether the loss happens during local travel or a train journey, your complaint letter should be clear, polite, and detailed. Always keep copies of invoices, IMEI numbers, and ID proof handy.
By following the sample formats provided in this guide, you can confidently approach the police and complete the formalities without confusion. Also, make sure to inform your telecom operator, use CEIR to block IMEI, and take appropriate steps to protect your personal accounts and privacy.
Filing a mobile lost complaint not only increases your chances of recovery but also acts as an essential legal shield. Take action swiftly and follow through with all steps to ensure your safety and peace of mind.
Would you like downloadable Word or PDF templates of the sample letters?
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